Services
The key to our success is the accurate evaluation of our client's needs combined with the experience and expertise of our team to adapt to, and satisfy, these needs.
Call Centre Management
We provide complete Call Centre Management services:- Customer Service
- Technical Support & Help Desk
- Order processing
- File maintenance
- Client solicitation
- Telemarketing
Order Fulfilment
Proactive management of order fulfillment process is a must for delivering an outstanding customer experience. Every piece of packaging, every "How may I help you?", everything matters all of the time. We take care of every step in the process:
- Order specification
- Artwork
- Media planning
- Printing and collation
- Quality assurance
- Packing & Shipping
- Full Order Traceability
Information Technology
For customers who don't see a justification in maintaining their own IT infrastructure and staff we offer:
- Hardware and networking infrastructure
- Hosting of data and applications
- Project management
- Business intelligence & data management solutions
- IT maintenance & supervisory services
- Risk management
- 24/7 management and technical support
General Administration
Our team specializes in providing cash management, bookkeeping, payroll, consultancy and office management services:
- Business consulting
- Human resource development
- Cash management
- Bookkeeping & payroll
- Office management
- Development of policies and standard operating procedures